Customer Success Manager
TaniumAddison, Texas, United States • Durham, North Carolina, United States
Posted March 26, 2026
55000 - 170000 USD
Full Time
About the Company
Tanium is the Autonomous IT company that empowers IT and security teams to make their organizations unstoppable.
Job Description
The Customer Success Manager is critical to helping customers receive value from their investment in Tanium. This customer-facing role will be responsible for managing a significant set of customers and using data and qualitative feedback to drive desired results.
Requirements
- BA/BS or equivalent experience preferred
- 5 plus years of experience in Customer Success, Account Management, Sales, Renewals, or Service Management / Professional Services, preferably in a SaaS business model
- Demonstrated consulting and project management skills, experience with building strategic relationships that drive business value for customers
- Working knowledge of endpoint technology and the areas of major business outcomes for a CIO
- Tanium Certified Operator (nice to have)
- Tanium Certified Administrator (nice to have)
Benefits
- Medical, dental and vision plan
- Family planning benefits
- Health savings account
- Flexible spending account
- Transportation savings account
- 401(k) retirement savings plan with company match
- Life, accident and disability coverage
- Business travel accident insurance
- Employee assistance programs
- Disability insurance
- Volunteer time off (VTO)