Guestlist Moderator - OMNIA Dayclub Las Vegas

Guestlist Moderator presents a positive first impression of the venue's friendliness, superior guest service, and high standards. Facilitates guest's entry by verifying their reservations and allowing access through various points of entry into the venue.

Requirements

• Welcoming guests to the venue in a warm & friendly manner
• Accurately manage reservations / assist all guests with entry to the venue
• Provide wait times & monitor the lines
• Responds to guest's inquiries & requests in a timely, friendly, & efficient manner
• Maintain a proper and professional appearance and attitude
• Maintain and promotes a friendly professional atmosphere for patrons and co-workers
• Attendive to all company related events and upcoming venues and changes
• Inform management of any complaints, comments, or incidents
• Familiarity with health & safety restrictions
• Helps fellow team members & other departments wherever necessary to maintain positive working relationships
• Remain alert for any suspicious persons or activities
• React professionally and rationally in emergency and pressure situations
• Identify intoxicated, disorderly, or insubordinate guests and reports them to Security
• Communicate professionally with all management from Host Hotel/Casino
• Constantly pays attention to surroundings and to customers
• Assist and/or completes additional tasks as assigned