Customer Support Advocate (Portuguese Speaking)

As a Customer Service Advocate at Taskrabbit, you will embody our core competencies, creating a seamless and exceptional experience for every individual, be it a Client, Tasker, or Partner. Your approach is customer-obsessed, recognizing the intrinsic value of each person and understanding that our business success is rooted in how we prioritize and treat everyone.

Requirements

• Minimum of 1 year of experience in a customer service role
• Exceptional problem-solving skills, with the ability to navigate and resolve complex issues
• Strong sense of ownership and disciplined curiosity, driving proactive identification and implementation of effective resolutions
• Empathetic communication skills, with the ability to connect with customers on a personal level
• Demonstrated proficiency in communicating effectively and rapidly through both written and verbal channels
• Detail-oriented mindset with a commitment to delivering top-notch service
• Fluency in English is required

Benefits

• Employer-paid health insurance
• 401k match with immediate vesting
• Generous and flexible time off with 2 company-wide closure weeks
• Taskrabbit product stipends
• Wellness + productivity + education stipends
• IKEA discounts
• Reproductive health support