Customer Support Advocate (Spanish Speaking)

Taskrabbit is a marketplace platform that connects people with Taskers to handle everyday home to-do's. As a Customer Service Advocate, you will embody our core competencies, creating a seamless and exceptional experience for every individual.

Requirements

• Minimum of 1 year of experience in a customer service role
• Exceptional problem-solving skills, with the ability to navigate and resolve complex issues
• Strong sense of ownership and disciplined curiosity, driving proactive identification and implementation of effective resolutions
• Empathetic communication skills, with the ability to connect with customers on a personal level
• Demonstrated proficiency in communicating effectively and rapidly through both written and verbal channels
• Detail-oriented mindset with a commitment to delivering top-notch service

Benefits

• Employer-paid health insurance
• 401k match with immediate vesting for US based employees
• Generous and flexible time off
• Company-wide closure weeks
• Taskrabbit product stipends
• Wellness + productivity + education stipends
• IKEA discounts
• Reproductive health support