Community Operations Specialist

TaskUs is seeking a Community Operations Specialist to manage the health and productivity of its global TaskVerse network. The ideal candidate will have 3-5 years of experience in community management, platform operations, or gig-economy coordination, and a proven ability to manage large-scale workflows and documentation. Strong professional English skills and technical proficiency in Google Workspace and community platforms are also required.

Requirements

• 3-5 years of experience in community management, platform operations, or gig-economy coordination
• Proven ability to manage large-scale workflows and documentation (SOPs, FAQs) with high attention to detail
• Strong professional English skills, with the ability to adjust tone and complexity based on the audience (e.g., technical teams vs. global contributors)
• High comfort level with Google Workspace (especially Sheets/Excel for tracking) and community platforms (Slack, Discord, or internal CRM tools)
• A self-starter mindset—able to see a gap in a process and propose a logical solution

Benefits

• Competitive industry salaries
• Comprehensive benefits packages
• Total Rewards, Wellness, HR, and Diversity departments
• Inclusive environment and positive impact on the community
• Internal mobility and professional growth opportunities