Quality Analyst (Fintech - AML/KYC)
TaskUsAmravati, Maharashtra, India
Posted February 9, 2026
Full Time
About the Company
TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies.
Job Description
Quality Analyst (Fintech - AML/KYC) at TaskUs, a provider of outsourced digital services, completing audits and evaluations, coaching teammates, and reporting performance.
Requirements
- Audit calls/interactions/transactions for aligned Teammates
- Coach Teammates for performance improvement (campaign specific)
- Report performance for an aligned span on a daily/weekly/monthly basis
- Partner with Team Leaders (TLs) in leading team meetings for metrics improvement
- Participate in strategic projects for the campaign/LOB
- Identify and escalate any potential quality issues per defined process
- Isolate and report defects; verify defect fixes
- Suggest process/system improvements based on common customer concerns
Benefits
- Competitive industry salaries
- Comprehensive benefits packages
- Total Rewards department
- Wellness department
- HR department
- Diversity department