Team Leader | Imus, Cavite

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. As a Team Leader, you will manage day-to-day planning and operations of your team, coach and manage your teammates, and act as a bridge between your team and other departments.

Requirements

• At least two (2) years of relevant Team Leader experience in an outsourcing or similar company, managing a minimum of 10 teammates while working in a customer support role
• Minimum of one year experience supporting a financial campaign
• Excellent verbal and written communication skills
• Above-average technical know-how
• Previous experience working in phone, email, and live chat customer support roles
• Familiarity with e-Commerce, ZenDesk, or any other CRM tools
• Flexibility and willingness to work on different shifts

Benefits

• Competitive industry salaries
• Comprehensive benefits packages
• Inclusive environment and positive impact on the community
• Internal mobility and professional growth
• Total Rewards, Wellness, HR, and Diversity departments