Team Leader | Vertis North

TaskUs is a provider of outsourced digital services and next-generation customer experience. The Team Leader will manage day-to-day planning and operations, ensure Teammates deliver on Service Level Agreements, and act as a liaison between management and the team.

Requirements

• At least two (2) years of relevant Team Leader experience
• Excellent verbal and written communication skills
• Above-average technical know-how
• Previous experience working in phone, email, and live chat customer support roles
• Familiarity with E-Commerce, ZenDesk, or any other CRM tools
• Flexibility and willingness to work on different shifts

Benefits

• Competitive industry salaries
• Comprehensive benefits packages
• Internal mobility and professional growth opportunities
• Inclusive environment and positive impact on the community