Team Leader (Medellin)
TaskUsMedellĂn, Antioquia, Colombia
Posted June 1, 2026
Full Time
About the Company
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Trust & Safety, AI Services, Risk + Response, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology - powered by ridiculously smart people. TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.
Job Description
TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. As a Team Lead, you will provide mentorship, guidance, and career development to members of your team. You will implement escalation channels and lead a high-performing team through an exciting transition to build problem-solving, critical thinking, analytical and technical capabilities.
Requirements
- 1 year of prior relevant people management experience in the BPO or call center industry
- A strategic thinker with strong analytical and creative problem-solving skills
- Experience providing constructive criticism and implementing corrective action plans
- A high-level understanding of customer confidentiality standards and a passion for the development of teammates
Benefits
- Competitive industry salaries
- Comprehensive benefits packages
- Inclusive environment
- Positive impact on the community
