Technical Support Engineer
TaskUsLas Piñas, Philippines
Posted March 13, 2026
Full Time
About the Company
TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies.
Job Description
TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. The company offers a competitive industry salary and comprehensive benefits package, with a commitment to a People First culture. TaskUs is looking for a Technical Support Engineer to build and expand upon its professional excellence in support service to all customers.
Requirements
- Excellent knowledge of major operating systems Windows, macOS & Linux.
- Familiar with the OSI model & experience troubleshooting Network stack - VLAN, NAT, TCP/IP, DNS, DHCP, HTTP/HTTPS using CLI commands (ping, ipconfig, Nmap, traceroute, etc).
- Understanding of Encryption - SSL/TLS, Types of Certificates, Encryption Keys.
- Basic Windows Administration, including Active Directory & Group policies.
- Hands-on experience with Patch Management, Application & System performance troubleshooting.
- Basic system log analysis beyond Event Viewer (e.g., /var/log/, application logs).
- Ability to read/write SQL queries.
- Experience with Antivirus, Antimalware, Defender, EDR, MDR tools and applications.
- Familiar with Windows firewall concepts, including rule configuration.
- Excellent written and verbal communication skills.
Benefits
- Competitive industry salaries
- Comprehensive benefits packages