BPO Account/Process Trainer - Service Desk Financial (Clark, Pampanga)
TASQ Staffing SolutionsPampanga, Philippines
Posted January 5, 2026
Full Time
About the Company
TASQ Staffing Solutions is a staffing firm founded by industry veterans with over 70 years of collective experience. The company specializes in talent acquisition for organizations of all sizes, from small businesses to Fortune 500 enterprises, across a broad range of industries. Leveraging deep expertise and a client‑centric approach, TASQ delivers rapid, high‑quality staffing solutions that help clients fill critical roles efficiently. Its reputation for speed, quality, and personalized service makes it a trusted partner for companies seeking top talent.
Job Description
The BPO Account/Process Trainer - Service Desk Financial role involves training, curriculum development, and people management, with a focus on customer service and process improvement. The ideal candidate has experience in BPO, training, and technical support, with excellent communication skills and a willingness to work in a fast-paced environment.
Requirements
- Bachelor's degree in any field
- Minimum of 4 years of total BPO experience
- At least 2 years as a trainer within BPO or shared services
- Background or knowledge in Tech Support or Service Desk roles
- Excellent verbal and written communication skills
Benefits
- Quarterly performance bonuses
- Excellent career development opportunities and fast-track progression
- Support for a healthy work-life balance
- Free HMO and life insurance coverage for the employee and two dependents