BPO Service Desk Trainer - Clark, Pampanga
TASQ Staffing SolutionsPampanga, Philippines
Posted January 5, 2026
Full Time
About the Company
Recognized as a Great Place to Work
Job Description
The BPO Service Desk Trainer is responsible for identifying training requirements, designing and delivering training courses, and collaborating with various functions and stakeholders. The role requires a comprehensive understanding of end-to-end course design methodologies and effective training techniques. The ideal candidate has a Bachelor's degree in any field and a minimum of 4 years of total BPO experience, including at least 2 years as a trainer in BPO or shared services.
Requirements
- Bachelor's degree in any field
- Minimum of 4 years of total BPO experience
- At least 2 years of experience as a trainer in BPO or shared services
- Background or knowledge in Tech Support or Service Desk preferred
- Excellent oral and written communication skills
- Willing to work in shifting schedules
- Able to work onsite
Benefits
- Quarterly performance bonuses
- Excellent career development opportunities
- Fast-track progression
- Maintain a healthy work-life balance
- Free HMO and Life Insurance coverage for the employee and two dependents