Collection Executive will drive the collection process, negotiate payment schedules, and maintain customer relationships while ensuring compliance with audit and regulatory bodies.
Requirements
- Correspond with multiple sources to negotiate payment schedules
- Keep track of the portfolio for specific buckets
- Provide efficient customer service regarding collection issues
- Monitor and maintain customer account details
- Ensure customer files are updated
- Trace defaulters and assets
- Identify defaulting accounts and investigate reasons for default
- Enlist the efforts of sales and senior management
- Ensure compliance to all Audit / regulatory bodies as well as policies and procedures of the company