Collections Executive - Retail MFB - Collections - Shahganj - AK Tower - J Grades

Collections Executive will drive the collection process, reduce outstanding receivables, and maintain client partnerships. Key objectives include negotiating payment schedules, tracking portfolios, providing customer service, and ensuring compliance with audit and regulatory bodies.

Requirements

• Correspond with multiple sources to negotiate payment schedules
• Keep track of portfolio for specific buckets and control delinquency
• Provide efficient customer service regarding collection issues
• Monitor and maintain customer account details
• Trace defaulters and assets
• Identify defaulting accounts and investigate reasons for default
• Enlist the efforts of sales and senior management to accelerate the collection process