Collections Executive - Retail MFB - Collections - Parvathipuram - Vasudhara Nagar - J Grades

The Collections Executive will drive the collection process, reduce outstanding amounts, and maintain client partnerships. Key responsibilities include negotiating payment schedules, providing customer service, monitoring account details, and ensuring compliance with company policies and regulatory bodies.

Requirements

• Correspond with multiple sources to negotiate payment schedules
• Keep track of portfolio and control delinquency
• Provide efficient customer service
• Monitor and maintain customer account details
• Ensure customer files are updated
• Trace defaulters and assets
• Identify defaulting accounts and investigate reasons for default
• Enlist the efforts of sales and senior management
• Ensure compliance to all Audit / regulatory bodies as well as policies and procedures of the company