Collections Executive - Retail MFB - Collections - Rajam - Saradhi Village - J Grades

Drive the collection process of receivables across multiple sources, reducing outstanding amounts and average number of days while maintaining client partnerships. Provide efficient customer service, monitor customer account details, and ensure compliance with audit and regulatory bodies.

Requirements

• Correspond with multiple sources to negotiate payment schedules
• Keep track of portfolio for specific buckets and control delinquency
• Provide efficient customer service regarding collection issues
• Monitor and maintain customer account details
• Trace defaulters and assets in coordination with the agency's tracing team
• Identify defaulting accounts and investigate reasons for default
• Enlist the efforts of sales and senior management when necessary