Collections Executive - Retail MFB - Collections - Rasipuram - Sadhasivam Complex - J Grades

The Collections Executive is responsible for driving the collection process of receivables across multiple sources, reducing outstanding amounts and average number of days, while maintaining client partnerships. Key objectives include negotiating payment schedules, tracking portfolio, and providing customer service.

Requirements

• Correspond with multiple sources to negotiate payment schedules
• Keep track of the portfolio for specific buckets and control delinquency
• Provide efficient customer service regarding collection issues
• Monitor and maintain customer account details
• Ensure customer files are updated and recording contact information
• Trace defaulters and assets in coordination with the agency's tracing team
• Identify defaulting accounts and investigate reasons for default
• Enlist the efforts of sales and senior management to accelerate the collection process
• Ensure compliance to all Audit / regulatory bodies and company policies and procedures

Benefits

• Comprehensive medical insurance
• Retirement Plan
• Paid Time Off
• Other benefits