Collections Executive - Retail MFB - Collections - Devanurpudur - Kalaingnar Nagar - J Grades

Drive the collection process of receivables across multiple sources, reduce outstanding and associated average number of days, and maintain client partnerships. Key responsibilities include negotiating payment schedules, tracking portfolio, providing customer service, monitoring account details, and ensuring compliance with audit and regulatory bodies.

Requirements

• Correspond with multiple sources to negotiate payment schedules
• Keep track of portfolio for specific buckets and control delinquency
• Provide efficient customer service and process account adjustments
• Monitor and maintain customer account details for non-payments and irregularities
• Ensure customer files are updated and record contact information
• Trace defaulters and assets in coordination with the agency's tracing team
• Identify defaulting accounts and investigate reasons for default
• Enlist efforts of sales and senior management to accelerate collection process
• Ensure compliance to all Audit / regulatory bodies and company policies