Planet Fitness - Overnight Member Services Representative - Full Time - Hampton

We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Requirements

• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all front desk related activities including: answering phones, checking members into the system, taking prospective members on tours, signing up new members, and assisting the Club Manager in counting out the drawer.
• Facilitate needed updates to member’s accounts, respond to member questions and concerns, and assist in maintaining the neatness and cleanliness of the club.

Benefits

• Paid time off
• Health insurance
• 401k matching
• Retirement plan