We're looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Requirements
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including answering phones, checking members into the system, and taking prospective members on tours.
- Facilitate needed updates to member’s accounts, respond to member questions and concerns in a timely and professional manner, and assist in maintaining the neatness and cleanliness of the club.
Benefits
- Paid time off
- 401k Matching
- Retirement Plan