Planet Fitness - Weekend Evenings Member Services Representative - Part Time - Burlington

Planet Fitness is looking for a Member Services Representative to join their team. The role involves creating a positive member experience by providing excellent customer service. Key responsibilities include greeting members, handling front desk activities, and responding to member questions and concerns.

Requirements

• Must be 18 years of age or older
• High School diploma/GED equivalent required
• Customer service background preferred
• Basic computer proficiency
• Punctuality and reliability are a must
• Ability to work independently as well as part of a team
• Positive, upbeat attitude and a passion for fitness and health
• Exceptional customer service skills
• Strong listener with the ability to empathize and problem solve
• Demonstrate diplomacy in all interactions while using appropriate behaviour and language

Benefits

• Paid time off
• 401k matching