Business Development Representative (AWS) - CCA

The Business Development Representative (AWS) for our CCA (Caribbean Central America) Organization is responsible for maintaining customer relationships, driving vendor initiatives, supporting partner enablement activities, and managing vendor pipelines.

Requirements

• Build and maintain relationships with customers, ensuring their satisfaction and addressing any concerns or issues.
• Provide excellent customer service and support, serving as a primary point of contact for customer consultations.
• Collaborate with vendors to develop and execute strategic initiatives that drive business growth.
• Support partner enablement activities, including conducting vendor training as an SME, and providing guidance on product and program knowledge.
• Track and manage the vendor pipeline, including identifying and qualifying leads, and moving opportunities through the sales cycle.
• Coordinate with internal teams to ensure timely follow-up and accurate reporting on vendor-related activities.
• Develop in-depth knowledge of vendor products, programs, and industry trends.
• Act as a subject matter expert (SME) on vendor offerings, providing guidance and support to the sales organization.
• Analyze data and metrics to identify areas for improvement and implement strategies to drive results.
• Actively participate in the sales team customer account planning and review process.
• Conduct customer consultations and provide vendor program training as a subject-matter expert
• May attend industry specific business training from vendors and/or industry events.

Benefits

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.