Field Service Engineer
TD SYNNEXChennai, Tamil Nadu, India
Posted March 27, 2026
Full Time
About the Company
Tech Data, a TD SYNNEX Company, values diversity, equity, and inclusion, and promotes a global diverse team that represents various backgrounds, perspectives, and skills.
Job Description
The Field Service Engineer is responsible for 2nd level client support and services, maintaining applications on end user devices, and providing training guidance to end-users.
Requirements
- Maintain applications on end user devices: install/uninstall, troubleshoot, data recovery and maintain applications, products and equipment.
- Maintain the estate of end user devices: Identify, analyze and repair equipment failures. Order and replace parts/material as needed.
- Maintain other equipment including printers, scanners, warehouse equipment such as RDTs, etc.
- Be the local hands and eyes for network and server equipment based locally.
- Determine, recommend and test which products or software best suit our customers’ needs.
- Provides training guidance to end-users, ensuring delivery of high quality and proactive support.
- Escalate incidents to next level support when the solution is unknown or cannot be solved within defined time frames.
Benefits
- Elective Benefits
- Grow Your Career
- Elevate Your Personal Well-Being
- Diversity, Equity & Inclusion
- Make the Most of our Global Organization
- Connect with Your Community
