Customer Experience Associate

Role Overview

As a Customer Experience Associate, you will create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience. You will work in a team environment, supporting the achievement of business objectives and promoting products, advice, and services.

What You Will Do

You will complete a broad range of financial transactions, assist with responding and resolving customer concerns, and identify customer needs and determine solutions to customer problems.

Why It Might Be a Fit

This role requires established customer service skills, a broad knowledge of basic products, and the ability to evaluate and recommend customer solutions. You will have opportunities for career development, training, and mentorship, and will be part of a team that is committed to delivering legendary customer experiences.

Requirements

• High School diploma
• 1+ years of relevant experience
• Post-Secondary or Undergraduate degree (in related field) preferred

Benefits

• Base salary
• Variable compensation
• Health and well-being benefits
• Savings and retirement programs
• Paid time off
• Banking benefits and discounts
• Career development
• Reward and recognition programs