Service Manager
TealMinneapolis, Minnesota, United States
Posted March 20, 2026
Full Time
About the Company
Teal empowers small to mid-sized organizations to strategically leverage technology through world-class concierge support, robust cybersecurity, and deep compliance expertise.
Job Description
Teal is seeking a Service Manager to lead and evolve end-to-end service delivery, drive performance metrics, and deliver a best-in-class client experience. This in-office role in Minneapolis, MN requires experience managing technical service teams, ITIL best practices, and strong leadership skills.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Proven success managing technical service teams in an MSP or IT services environment.
- Deep understanding of ITIL and service management best practices.
- Excellent communication and leadership skills with a track record of driving results.
- Experience managing across Windows, Mac, and mobile platforms.
- Certifications in IT service management are a plus but not required.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
