IT Service Manager
TechBiz GlobalStockholm, Sweden
Posted March 14, 2025
Full Time
About the Company
TechBiz Global is a leading recruitment and software development company offering IT outstaffing, outsourcing, and customized consulting services to help clients achieve their recruitment goals. With expertise in diverse technologies and frameworks, the company serves international clients across 22 countries. TechBiz Global celebrates diversity and promotes an inclusive environment, making it a distinctive player in the industry.
Job Description
We are looking for a highly proactive and detail-oriented IT Service Manager to join one of our clients' teams. As an IT Service Manager, you will ensure the consistent delivery of IT services across various platforms and provide exceptional technical support to clients or users.
Requirements
- Bachelor's degree in Computer Science, IT, or a related field
- Extensive experience in managing IT services within a senior or managerial role
- Technical expertise in ticketing systems, automation tools, and monitoring platforms
- Strong interpersonal skills to build trust and deliver exceptional customer service
- Analytical mindset to identify inefficiencies in IT processes and implement systematic improvements
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Relocation Assistance
