Help Desk Support
TechFlow, Inc.Montgomery, Alabama, United States
Posted December 12, 2025
Full Time
About the Company
TechFlow, Inc is 100% employee-owned. Come make a difference in a job that contributes to your future and helps us build an agile workplace!
Job Description
TechFlow Inc. is seeking dedicated and skilled Help Desk Support professionals to join our dynamic team. In this role, you'll provide crucial Tier II and III support for the Enterprise Logistics Readiness Portfolio, encompassing the Cargo and Personnel Movement (CPM) Systems, ensuring seamless operations during regular business hours and offering reliable “on-call” assistance after-hours.
Requirements
- High school diploma or GED
- Junior level: HS + 4 years of experience or Bachelor’s + 1 year of experience
- Journeyman level: HS + 8 years of experience, BS + 3 years of experience
- Senior level: BS + 7 years of experience, MS + 3 years
Benefits
- Employee stock ownership plan (ESOP)
- 401k plan with Roth option
- Eligibility for an employer match
- Immediate vesting
- Paid time off
- Holidays – 11 paid holidays per year
- Comprehensive medical, dental, and vision plans
- Company-paid Life & AD&D insurance plan
- Employee Assistance Program
- Wellness Resources
- Company-paid training and development program
- Voluntary benefits include: Life & AD&D Insurance for employee, spouse, and children
- Short-term and long-term disability (per plan guidelines)
- Legal Shield and Identity Theft protection plans
- Pet Insurance
