Help Desk Support Specialist

The Help Desk Support Specialist role focuses on supporting North Risk Partners' team members through the help desk system, providing user support and customer service on company-supported computers, network, server, telephony applications, and more.

Requirements

• High school degree or equivalent required
• Associate's or Bachelor's degree in Information Systems or related field preferred, but not required
• Related experience in troubleshooting and providing help desk support
• Ability to lift up to 25 pounds
• Valid driver's license
• Ability to travel to different locations
• Ability to work a flexible schedule, including overtime and evenings/weekends

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Short-term disability
• Long-term disability
• Life insurance
• Long-term care insurance
• 401(k) plan
• Continuing professional education and development
• Volunteer time off
• Paid time off
• Paid holidays