IT Field Support Analyst
TechnipFMCLisbon, Portugal
Posted April 22, 2026
Full Time
About the Company
TechnipFMC is a global leader in the energy industry, with a focus on innovation and customer satisfaction.
Job Description
The IT Field Support Analyst maintains agreed service levels for IT requests, delivers high value support to customers and VIPs, monitors and reports on local IT inventory, and formalizes documentation. The role involves IT purchasing, training, and supporting the local business.
Requirements
- Installing, configuring, troubleshooting, and maintaining PCs, peripherals, and other end user equipment.
- Responding to e-mails, service tickets, and dispatched requests for technical support on hardware and software questions/issues.
- Acting as smart hands for Server, Storage, Backup Network equipment and IT end points.
- Providing the necessary IDS hardware support to employees.
- Acting as a producer of standard documents with regard to the standard processes of the DSS team around the world.
- Responsible for the local management of TechnipFMC's hardware assets and mobile phones in Portugal.
Benefits
- Flexible working time models
- A family-friendly personnel policy and corporate strategy for a genuine work-life balance
