Technical Call Center Specialist

We are looking for an energetic, results-driven Technical Call Center Specialist who will be responsible for recording, administering and managing incoming customer issues, queries and complaints, striving for customer satisfaction at all times through professional expertise.

Requirements

• 1-3 years' experience in a call center environment or in a customer service support role
• High School Diploma or Bachelor's Degree
• Strong phone and verbal communication skills along with active listening skills
• Knowledge of customer service practices and principles
• Familiarity with CRM systems
• Ability to multi-task, set priorities and manage time effectively

Benefits

• Equal Opportunities Employer
• Value diversity at our company
• Welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief