Order Management Specialist
Techo-BlocLongueuil, Quebec, Canada
Posted May 27, 2026
62500 - 72500 USD
Full Time
About the Company
Techo-Bloc is a North American manufacturer and distributor with 9 production facilities and 13+ distribution centers.
Job Description
The Order Management Specialist acts as a primary point of contact for dealers across Canada and the U.S., ensuring accurate order processing and timely follow-up.
Requirements
- Bilingual (French & English) to support North American teams and clients
- Post-secondary education or 3+ yearsâ experience in landscaping or manufacturing
- 1â3 yearsâ experience in Customer Service, Logistics, or a similar customer-facing role
- Excellent communication, problem-solving, and multitasking skills
- Proven ability to manage customer conflict with positive outcomes
- Whiteâglove, customer-first mindset with strong ownership and follow-through
- Comfortable in a fast-paced, team-oriented environment
- Experience with ERP systems such as Microsoft Dynamics 365, SAP, etc.
- Familiarity with CRM software is considered an asset
- Overall strong computer proficiency
- Proficiency with Microsoft Office (Excel and Word)
Benefits
- Group insurance
- RRSP with employer contribution
- 24/7 telemedicine
- Employee Assistance Program
- Training and career development opportunities
- Performance-based bonuses
- Employee recognition programs
- Product discounts
- Workplace perks (snacks, events, free parking)