Customer Success Manager for a digital platform product (m/w/d) - part-time from 20 hours possible - 100% remote possible

We are looking for a Customer Success Manager to maintain excellent relationships with our customers and keep the retention rate above 75%. The role involves onboarding new customers, helping customers who don't use the platform effectively, and developing a service idea with high empathy for customers.

Requirements

• 20 years of experience
• grown-up
• 35 employees in Munich
• m/w/d

Benefits

• Part-time (20 hours possible)
• 100% remote possible