Techtronic Industries (TTI) is a world leader in cordless technology and is seeking a Junior Helpdesk Support Technician to provide second line support as part of the IT Service Desk team in the EMEA region.
Requirements
- IT related higher education qualification (last year of studies)
- Advanced working knowledge of Microsoft Operating Systems
- Previous experience of working in an IT support role.
- Excellent IT skills and computer literacy.
- Previous experience within a customer service role.
- Experience supporting Microsoft Windows-based PC hardware.
- Ability to multitask and work effectively in a fast-paced environment with changing priorities
- Excellent organizational and time-management skills, able to prioritize work to meet deadlines
- Driving Licence cat. B
- Ability and willingness to travel across EU
- Highly competent with Microsoft Office packages in particular Microsoft Excel
- Good command of the English language; fluent English language is fundamental