Junior Helpdesk Support Technician

Techtronic Industries (TTI) is a world leader in cordless technology and is seeking a Junior Helpdesk Support Technician to provide second line support as part of the IT Service Desk team in the EMEA region.

Requirements

• IT related higher education qualification (last year of studies)
• Advanced working knowledge of Microsoft Operating Systems
• Previous experience of working in an IT support role.
• Excellent IT skills and computer literacy.
• Previous experience within a customer service role.
• Experience supporting Microsoft Windows-based PC hardware.
• Ability to multitask and work effectively in a fast-paced environment with changing priorities
• Excellent organizational and time-management skills, able to prioritize work to meet deadlines
• Driving Licence cat. B
• Ability and willingness to travel across EU
• Highly competent with Microsoft Office packages in particular Microsoft Excel
• Good command of the English language; fluent English language is fundamental