Analyste en soutien aux utilisateurs intermédiaire

TEHORA is currently looking for an intermediate user support analyst to provide technical support to users and contribute to the resolution of computer incidents.

Requirements

• Provide technical support to users
• Process requests in the ticketing system
• Diagnose software and hardware incidents
• Install and configure workstations
• Document applied solutions
• Participate in the improvement of user service

Benefits

• Téléwork and flexibility to adapt to your family obligations
• An entrepreneurial culture that fosters creativity and innovation
• Flexible hours (depending on the type of employment contract)
• Sick leave and holidays for family events
• Adapted computer tools
• Euphoric and motivating workspace
• Social and environmental initiatives
• In-work learning program
• Career advancement