Analyste en soutien aux utilisateurs intermédiaire

TEHORA is currently looking for an intermediate user support analyst to provide technical support to users and contribute to the resolution of IT incidents.

Requirements

• Support users with technical issues
• Process requests in the ticketing system
• Diagnose software and hardware incidents
• Install and configure workstations
• Document solutions applied
• Participate in the improvement of user service

Benefits

• Sick leave
• Family events
• Flexible hours
• Tools and equipment
• Adapted working space
• Initiatives for social responsibility and environmental programs
• Work-life balance