Tech_Operador/a de soporte N1.5 (Barcelona)

Telefónica Tech is looking for a Tech Operator/a of Support N1.5 to provide technical support to users through multiple channels, monitor alerts and reports, and ensure customer satisfaction.

Requirements

• Experience in similar positions
• Intermediate-level degree in microcomputing and networks
• Knowledge in Windows operating systems
• Knowledge in SQL, MDW, SAP
• Knowledge in O365
• Knowledge in hyper-scalable services
• Knowledge in Linux/Unix operating systems
• Knowledge in Backup and Storage
• Knowledge in DB (NoSQL)
• Knowledge in virtualization environments
• Knowledge in MDM
• Knowledge in CC/UC (CCoD, Genesys)

Benefits

• Conciliation and flexible working hours
• Continuous training and certifications
• Hybrid remote work model
• Attractive package of social benefits
• Excellent dynamic and multidisciplinary work environment
• Volunteer programs