Service Delivery Manager

Telelink Business Services is seeking a highly motivated and organized individual to join their team as a Service Delivery Manager. The primary function of this role is to manage the operations for Service Management Organization customers, finding a balance between customer satisfaction and profitability. The ideal candidate will have proven experience in service delivery/project management/customer handling, strong verbal and non-verbal communications skills, and a creative approach to managing projects.

Requirements

• Proven experience in the field of service delivery/project management/customer handling
• Strong verbal and non-verbal communications skills
• Business level of English language
• Capabilities of Microsoft office products at advanced level
• Self-motivation and Proactivity
• Ability and affinity to organize things, people and chaos
• Attention to details and numbers

Benefits

• Innovation
• Collaboration
• Continuous Learning and Career Upskilling Opportunities
• Pleasant and diverse environment
• Flexibility and Hybrid working model
• Competitive remuneration package
• Performance-based Bonus Scheme
• Additional social and medical benefits
• Various events, team buildings and social activities