Customer Representative Telenet

As a customer representative, you will provide best possible service with a commercial approach to our customers, exploring their needs and providing tailored solutions. You will work independently and in a team to achieve personal and team goals, and contribute to a positive team dynamic.

Requirements

• Proven customer service skills
• Commercial experience and ability to achieve sales targets
• Empathetic and able to understand customer needs
• Logical and able to think in terms of 'digital first'
• Ability to adapt to changing situations and needs
• Stress-resistant and able to handle assertive customers
• Team player with a positive attitude

Benefits

• 20 statutory vacation days + 6 extra ADV days
• Full-time schedule of 36 hours/week
• Employee discount on Telenet products (up to 70%)
• Fancy smartphone + subscription with unlimited data
• Hospitalization insurance
• Meal vouchers (€8/worked day)
• Mobility budget
• Nice discounts via Ekivita Edenred