Assistant Contact Centre Manager (Customer Service) - KL
TeleperformanceKuala Lumpur, Malaysia
Posted November 20, 2024
Full Time
About the Company
Teleperformance offers digitally-powered business services to support global brands and promote sustainable practices.
Job Description
Assistant Contact Centre Manager (Customer Service) position in KL, Malaysia. Requisition ID: 2024-50384. Requires 8+ years of experience in operations, 5+ years of people management experience, and a strong desire to develop team members.
Requirements
- Bachelor’s degree or equivalent diploma
- Dynamic leader with experience and passion for managing large and diverse teams
- 8+ years of experience in operations, preferably in BPO/ITES industry
- 5+ years of people management experience, including managing team leaders
- Excellent written and verbal communication skills
