Customer Service Team Lead - KL

We are looking for a Customer Service Team Lead to lead a high-performing team through an exciting transition, providing mentorship, guidance, and career development to team members. The ideal candidate will have a Bachelor Degree, significant experience in a complex fast-paced environment, and minimum 2 years of prior relevant people management experience.

Requirements

• Bachelor Degree preferred
• Significant experience in a complex fast-paced environment
• Minimum 2 years of prior relevant people management experience
• Strategic thinker with strong analytical and creative problem-solving skills
• Excellent written and verbal communication skills
• Passion for ensuring an excellent user experience