Customer Service Specialist - N'Ards Natwest
TeleperformanceNorthern Ireland, United Kingdom
Posted February 4, 2026
22776 - 22776 GBP
Full Time
About the Company
We are a leading financial institution committed to creating an inclusive and diverse working environment.
Job Description
We are seeking a Customer Service Specialist to provide proactive and reactive service to ensure customers meet their financial arrangements and goals. The successful candidate will receive training and support to excel in this role.
Requirements
- Proactive and reactive customer service skills
- Experience in a customer service environment
- Excellent organizational and time management skills
- Excellent communication skills, both verbal and written
- Background of working within a regulatory environment
- Good technology skills with the ability to use Microsoft Office
Benefits
- Up to £27,976.00 annual salary
- £1,000 Joining Bonus (£500 joining bonus after 3 months, £500 retention bonus after 12 months)
- Hybrid working options
- Investment in training
- Critical Illness – up to £10,000
- Cycle to Work Scheme
- Eyecare support voucher
- Holiday Purchase Scheme
- Length of Service Awards
- Workplace Pension
- Monthly Inspire Awards
- Refer-A-Friend earns up to £1,200
- Monthly Wellbeing Webinars
