Customer Service Team Lead - Mandarin

Customer Service Team Lead to join our team at Teleperformance Malaysia, acting as a key support for our Customer Service team and leading a high-performing team.

Requirements

• Bachelor Degree
• Proficiency in Mandarin and English (spoken and written)
• Significant experience in a complex fast paced environment
• Minimum 2 years of prior relevant people management experience
• Strategic thinker with strong analytical and creative problem-solving skills
• Excellent written and verbal communication skills
• Passion for ensuring an excellent user experience