Member Engagement Coordinator

As a Member Engagement Coordinator (MEC) at Senture, you’ll be part of a mission-driven team focused on improving access to care for members, making high-volume outbound calls to engage members, sell the benefits of a free in-home or virtual health evaluation, and schedule appointments with licensed providers.

Requirements

• High School Diploma or equivalent
• Desire to work in a results-driven outbound call center environment
• Strong sales aptitude with a focus on earning monthly incentives
• Motivated to achieve productivity goals with a strong work ethic
• Excellent communication skills, friendly, and conversational with members
• Ability to follow a fixed daily schedule, comply with feedback, and maintain confidentiality
• Proficiency in using multiple computer systems simultaneously
• Previous experience in high-volume (back-to-back) call centers and with auto-dialers is highly desirable
• Authorized to work in the United States
• Successful completion of pre-hire testing, background check, and drug screening

Benefits

• Competitive benefits
• PTO
• Growth, and development opportunities