Operations Assistant Manager (884)
TeleperformanceCape Town, Western Cape, South Africa
Posted March 12, 2026
Full Time
About the Company
Teleperformance offers digitally-powered business services to support global brands and promote sustainable practices.
Job Description
Support the continued growth of the campaign by monitoring, evaluating and improving effectiveness of Quality standards. Responsible for analyzing and maintaining Service Level agreements, managing operational reports, and conducting scheduled reviews with The Client.
Requirements
- 2/3 Years' experience as an Operations Assistant Manager within a contact centre environment
- Experience in KPI Management
- Matric/ Equivalent
