Concierge Customer Service Representative
TeleTechMichigan, United States
Posted January 15, 2026
32000 - 44000 USD year
Full Time
About the Company
Percepta is a joint venture with TTEC, specializing in creating customer loyalty for its clients across the globe.
Job Description
At Percepta, we deliver award-winning services for every stage of the automotive and mobility customer journey. As a Concierge Customer Service Representative, you'll build and maintain trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges.
Requirements
- High school diploma required; an associate or bachelor's degree is a plus
- 3 - 5 years of experience in customer service, training, public relations, public affairs, sales, or marketing
- A passion for exceptional customer service, the automotive industry, and cutting-edge technology
- Excellent communication skills – both verbal and written
- Savvy with the use of technology, software, and social media applications (Facebook, Twitter, Instagram, LinkedIn, Pinterest)
Benefits
- Health/Dental/Vision/Life Insurance
- Flexible Spending Account (FSA) and Health Savings Account (HSA)
- 401(k) with company match
- Vacation/Sick Time and Paid Holidays
- Tuition Reimbursement
- Employee Assistance Program
- Employee Discount Program
- Training and Development Programs (Percepta College)
- Employee Rewards Program (Perci Perks)
