Concierge Customer Service Representative
PerceptaMichigan, United States
Posted January 15, 2026
32000 - 44000 USD year
Full Time
About the Company
Percepta is a customer loyalty company that delivers services across multiple channels and languages.
Job Description
As a Concierge Customer Service Representative at Percepta, you will provide exceptional customer service to consumers with mobility challenges through a new program designed to assist them. You will work on-site in Allen Park, MI, and have the opportunity to grow your career in a community that values your success.
Requirements
- High school diploma required; an associate or bachelor’s degree is a plus
- 3 - 5 years of experience in customer service, training, public relations, public affairs, sales, or marketing
- Passion for exceptional customer service, the automotive industry, and cutting-edge technology
- Excellent communication skills – both verbal and written
- Savvy with the use of technology, software, and social media applications
Benefits
- Health/Dental/Vision/Life Insurance
- Flexible Spending Account (FSA) and Health Savings Account (HSA)
- 401(k) with company match
- Vacation/Sick Time and Paid Holidays
- Tuition Reimbursement
- Employee Assistance Program
- Employee Discount Program
- Training and Development Programs (Percepta College)
- Employee Rewards Program (Perci Perks)
