As a Concierge Sales Representative at Percepta, you'll provide first-class service to customers and promote luxury vehicles and services while enjoying a unique company culture.
Requirements
- High School Diploma (required); an associate or bachelor’s degree (preferred)
- Minimum 1 year demonstrated sales experience in luxury brands – required
- 3-5 years’ experience in contact center environment – required
- Experience in automotive industry, hospitality and/or luxury environment preferred
- Experience with dealer operations preferred
- Previous exposure to highly professional office environments (medical, financial investments) a plus
- Strong Active Listening skills, accompanied with ability to deliver effective probing questions
- Excellent oral and written communication skills, including strong reading and comprehension skills, spelling and punctuations and proven email etiquette in a business environment
- Demonstrated interpersonal skills along with excellent written and oral communication skills including the capability to persuade
- Ability to work in a team fostered environment
- Genuine desire for interacting and building relationships
- Ability to prioritize and organize work
- Ability to adapt to a flexible schedule
- Intermediate computer skills such as Web Browsing, Email (including Microsoft Outlook), Chat, Microsoft Excel, and Word
Benefits
- Competitive salary
- Health/Dental/Vision/Life Insurance
- Flexible Spending Account (FSA) and Health Savings Account (HSA)
- 401(k) with company match
- Vacation/Sick Time and Paid Holidays
- Tuition Reimbursement
- Employee Assistance Program
- Employee Discount Program
- Training and Development Programs (Percepta College)
- Employee Rewards Program (Perci Perks)