Service Advisor
Telle Tire & Auto ServiceFlorida, United States
Posted April 9, 2026
Full Time
About the Company
A team driven by purpose, urgency, and care, delivering expert solutions that are fast, reliable, and focused on what matters most: the customer.
Job Description
The Service Advisor plays a vital role in delivering exceptional customer service by consulting with customers, recommending services, and documenting their concerns, requests, and services on the repair order accurately.
Requirements
- Utilize service history, factory maintenance guides, and internal checklists to recommend additional services and repairs
- Provide customers with a complete and accurate written cost estimate
- Communicate realistic promise times to customers and set proper expectations
- Adhere to warranty policies and procedures
- Maintain a clean, safe, and organized work environment
- Maintain a professional appearance and treat all colleagues with respect
- Comply with all relevant federal, state, and local regulations
- Provide excellent written and oral communication to ensure smooth service delivery
Benefits
- Health, dental, and vision insurance
- Retirement plan (401(k) or similar)
- Paid time off and holidays
- Opportunities for career advancement
- Professional development and training
- Recognition and reward programs