Telstra Retail: Customer Service & Sales Consultant
TelstraVictoria, Australia • Victoria, Australia • Broken Hill, New South Wales, Australia • Victoria, Australia • Mildura, Victoria, Australia • Shepparton, Victoria, Australia • Shepparton, Victoria, Australia • Albury, New South Wales, Australia • Wodonga, Victoria, Australia
Posted December 10, 2025
Full Time
About the Company
We’re a welcoming and inclusive community where everyone is respected, valued, and celebrated.
Job Description
As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Requirements
- Ability to easily build a connection with a variety of new and existing customers
- Appetite to quickly develop customised solutions for customers
- Drive to reach (and exceed!) sales targets and KPIs
- Hunger to learn and grow within the role (and beyond!)
- Positive and resilient approach to customer service within a busy environment
- Experience in a customer-facing role
Benefits
- 30% off Telstra services
- Exclusive discounts and offers across 240 brands and partners
- Flexible, inclusive approach to parental leave
- Unlimited access to 17000 learning programs
- Monthly performance rewards and recognition programs