Telstra Retail: Customer Service & Sales Consultant

As a Retail Sales Consultant, you will delight Telstra's customers through outstanding customer service, providing an exceptional in-store customer journey and empowering customers by identifying the products and services they need to transform their telecommunications experience.

Requirements

• Ability to easily build a connection with a variety of new and existing customers
• Appetite to quickly develop customised solutions for customers
• Drive to reach (and exceed!) sales targets and KPIs
• Hunger to learn and grow within the role (and beyond!)
• Positive and resilient approach to customer service within a busy environment
• Experience in a customer-facing role

Benefits

• 30% off Telstra services
• Exclusive discounts and offers across 240 brands and partners
• Flexible, inclusive approach to parental leave
• Unlimited access to 17000 learning programs
• Monthly performance rewards and recognition programs